Useful Phone Numbers for Bowen Island

Photo: Claudia Schaefer

Useful Phone Numbers for Bowen Island

Here’s a quick reference for some of the most useful phone numbers for Bowen Island services and resources.

This information is provided and updated yearly by the Bowen Island Municipality in May.

Essential Services

*TTY Users Call 911 (All services will be dispatched)

Police (Non-Emergency)604-947-0516
Fire Department (Non-Emergency)604-947-9324
Ambulance (Non-Emergency)604-872-5151
Coast Guard Search & Rescue1-800-567-5111

Bowen Island Municipal Government

Bowen Island Municipality
Muni Email:
Mayor & Council:
Mayor Gary Ander604-947-2335
Sue Ellen Fast604-833-2418
David Hocking604-947-4255
Michael Kaile604-947-4255
Alison Morse604-947-9875
Maureen Nicholson604-838-4648
Rob Wynen604-788-2758
Com. Recreation Dept604-947-2216
Public Works Dept604-947-4255

Bylaw Services

Mobile / Cell604-328-5499

Bylaws regulate activities on Bowen Island such as parking on the street, dog control, noise and land use. Bylaw Services provides education and enforces the Municipality’s bylaws using a fair, respectful and consistent approach.

Bylaw Services responds to requests. Most issues are resolved through voluntary compliance, however, when this does not happen, the appropriate enforcement action is taken according to the Municipality’s Bylaw Services Investigation Policy.

For urgent matters after hours, please leave a message at 604-328-5499 and an officer will call you back. If your request is of an urgent nature, please call the RCMP non-emergency number at 604-947-0516. Please be aware that the RCMP may not be on shift when you call, so be prepared for a delay in response. If you are experiencing an emergency please call 911.

Building and Planning

Permits are required for building on Bowen Island. For all inquiries please contact the Municipal Hall.
604-947-4255 .

Fire and Burning

Fire Emergency911
Bowen Island Fire RescueInfo, Inspections, Permits:

Please call Bowen Island Fire Rescue for information on current burning regulations.


Cates Hill Chapel604-947-4260
St. Gerard’s Catholic Church604-988-6304
Bowen Island United Church604-947-0090

Dogs on Bowen Island

Bowen Island Municipality604-947-4255

Bowen Island Municipality’s Dog Control Bylaw requires that dog owners take responsibility for their pets. In Snug Cove, dogs must be on a leash at all times. Once outside Snug Cove, a dog can be off leash but must remain within 3 metres of an adult and be under control.

Please ensure that your dog has an ID tag with current contact information so that we can reunite you with your pet should you become separated.

Please pick up your dog’s waste and put it in a garbage receptacle.

Garbage and Green Waste Pickup

Bowen Waste Solutions604-947-2255

Green waste is picked up every Wednesday. In the event that a pickup day falls on a statutory holiday, pickup will occur on the first business day after the statutory holiday.

Garbage is picked up every two weeks. If you are not sure which day your garbage is collected please review the Collection Map and Collection Calendar on the municipal website at or call Bowen Waste Solutions (number above).

Each residential property can put out ONE can of non-organic garbage. The fee is included in property taxes. Additional cans for secondary suites and/or one-time only pick-ups will require a valid garbage decal, which can be purchased through Bowen Waste Solutions at 604-947-2255.


Crisis Contacts

Poison Control604-682-5050
Health Link B.C. (talk to a nurse, pharmacist, dietician)811
Hearing Impaired Health Link711
Seniors Help Line211
Suicide Counselling604-879-9251
Help Line for Children604-310-1234
Battered Women Crisis Line604-987-3374
North Shore Crisis Service604-987-0366
North Shore Youth Safe House1-877-789-6884
Youth Detox604-658-1221
Vancouver Crisis Line604-872-3311
Sexual Abuse604-584-2626

Health Services – Family Physicians

Dr. Susanne Schloegl604-947-9986
Docs on the Bay604-921-7120

Health Support Services

Caring Circle Health Resource Centre – 432 Cardena Rd. (
Vancouver Coastal Health
Better at Home on Bowen
Vancouver Coastal Health Authority: (Home Care, Public Health,
Home Support, Physiotherapy, Occupational Therapy, Long Term Care)
VCH Nursing Services

Better Meals (home delivered)
North Shore Seniors One Stop Info
Capilano Community Services (Red Cross Medical Equipment
& other services)
Sexsense (anonymous sex health info)
Canadian Cancer Society
Bowen Court Seniors Housing



Bowhunting on Bowen Island (including Crown Land) is permitted only with a permit. Please contact Bylaw Services at 604-947-4255 for permit information.

The discharge of firearms, compound bows and crossbows is prohibited at all times.

Mail Services

Canada Post Corporation, Bowen Island604-947-2338

Mail is delivered to General Delivery, post office boxes and rural route boxes. See the Bowen Island Post Office to arrange for a box.

Rural route addresses must include a street address and postal code.

Mail posted on Bowen for Bowen residents does not leave the island and is delivered directly the following day. For postal codes anywhere in North America call: 1-900-565-2633.

Emergency Program Coordinators


Emergency Support Services

ESS Director: Carolyn McDonald,

ESS provides short term assistance to British Columbians who are forced to leave their homes because of fire, floods, earthhquakes or other emergencies. Assistance may include food, lodging, clothing, emotional support and family reunification services. Although ESS is designed to provide services to individuals affected by large complex disasters or ermergencies, ESS may also be provided during smaller emergencies, for example a single house fire or emergencies affecting 1 to 2 families in a community.

Noise ByLaw

Please do not create noise which disturbs your neighbours. There is a noise bylaw in effect on Bowen Island. Construction and yard maintenance noises are permitted during specific hours each day. Noise Exemption Permits are available for noises outside of allowable hours. Please contact Bylaw Services at 604-947-4255 for permit application information and noise complaints.



The Bowen Island Public Library is a welcoming place for all. We have books, movies, eBooks, eAudiobooks, eMagazines, video courses, programs, take-home kits, technology help, printing/faxing/scanning, public computers, and many other services available for free. 

Get your library card today and visit to start browsing our catalogue and see all we have to offer.  We hope to see you soon!

Parks & Environment

For maps of Bowen Island’s parks, trails and beaches or information on beach water quality please visit Concerns such as trees down on trails can be reported by calling the Municipal Hall at 604-947-4255. For Emergencies and after hours, call 604-328-5499.


B.I. Community Recreation604-947-2216

Visit to browse a catalogue of community events and activities. Register online or in person at the recreation office located at 1041 Mt.Gardner Road. We offer a variety of programs and activities for all ages including fitness, sports activities, day camps and a weight room. To stay up-to-date, please “like” our Facebook page at


Bowen Island Recycling Depot(604) 947-2255

For hours of operation and updates on what items are accepted for recycling, please visit the BIRD website. For information on toxic material call Bowen Waste at the number above.


Bowen Island Municipality Public Works Department (604) 947-4255

The posted speed limit in effect all over Bowen Island is either 30 or 40 km. Stop when you see the school bus with its lights flashing.

Expect to meet slow moving machinery, horse riders, cyclists, pedestrians, work crews and, in winter, snow plows and sand trucks.

Emergency situation regarding roads (after hours), call 604-834-0770.


Bowen Island Community Shuttle (Translink) 604-953-3333
Cormorant Marine Water Taxi
*Night runs are temporarily cancelled due to Covid.
Please check their website for up-to-date info:
Cellular 604-250-2630
West Vancouver Bus Transit 604-985-7777
BC Ferries1-888-BCFERRY
Horseshoe Bay Terminal604-921-7414
BC Ferries Scheduling Info1 888-223-3779

About the Bowen Island Ferry

The ferry is loaded on a first-come, first-serve basis. Save on your ferry tickets by investing in an Experience Card, available at the ticket booth. Seniors travel free on all B.C. Ferry sailings Monday through Thursday except holidays. Pharmacare Card is your ticket. You will have to pay for your vehicle if you take your car.

Wednesday is dangerous cargo day. No passengers are allowed on the 9am leaving Horseshoe Bay or the 4pm run leaving Bowen Island (times are approximate, please check their website for the current schedule).

Medical Travel Assistance

Medical Travel Assistance Program (TAP) offers a discount to residents and escorts who must travel for non-emergency medical care. Ask your healthcare practioner for a stamped TAP form.

Accessibility at BC Ferries:

For more details on the information below, visit Discount fares are available for passengers with a permanent disability. Download an application form for a Disabled Status Identification (DSI) Card.

Wheelchair/Walking Aid Access in Horseshoe Bay WITH a vehicle – Elevator access is on a first come first served basis – and if you use a wheelchair, tell the ticket agent when you arrive.

Wheelchair/walking aid access in Horseshoe Bay WITHOUT vehicle – If a wheelchair is needed (or you have your own) call 1-888-BCFERRY (223-3779) 24 hours in advance. Arrive at terminal 1 hour in advance and staff will take you onto the ferry. Please note BC Ferries’ wheelchairs cannot be taken off the vessel at Snug Cove.

Visitor Passes – a companion can assist a person with disability on and off ship with a visitor pass obtained at customer service (behind foot passenger booth) in exchange for providing Government issued picture I.D. and phone number. If assistance is required on ferries, you need to travel with a companion.

When the Queen of Capilano is having an annual re-fit, some of these policies don’t apply. e.g. there is no elevator on the Bowen Queen. 

Medical practitioners can apply on your behalf to BC Ferries for a medical assured loading letter when a patient is compromised by waiting extended periods of time. If there is an overload and you have an assured loading letter, inform an employee and they will direct you to the appropriate toll booth; a minimum 30 min. check-in before sailing may be enforced. See for details.

Bowen Island Ferry Line up – Once you have your medical assured loading letter, take it to Bowen’s Municipal Hall for a card to put in the window of your vehicle for Bowen Island loading. Parking for assured loading passengers is in the cross-hatch area in front of the General Store. There is signage designating this special permit area. Ensure the card is prominently displayed in your front or back window. 


B.C. Hydro604-224-9376
Bowen Fuels604-947-0745
ICG Propane1-800-424-8807
Telus Number Assistance 411
Repairs 611
Relay Service: 1-800-855-0511
(to reach a TTY user)
Shaw Cable Systems
Customer Care 604-629-8888
Internet Technical 604-629-3000
Cable Repair 604-629-4000

Beach Water Quality

Bowen Island recreational beaches are sampled throughout the swimming season to determine compliance with the Canadian Recreational Water Guidelines. These guidelines establish a level of 200 e-coli bacteria (an indicator organism associated with sewage contamination) per 100 mL of water for recreational activities. The risk of acquiring an infection is increased above this level of contamination. Weekly results should be averaged over a period of time. Higher values week over week indicate the trend, not necessarily individual weekly results. The “e-coli counts” for Bowen Island beaches are provided by Vancouver Coastal Health and are updated based on two samples per beach. 

Vancouver Coastal Health and Bowen Island Municipality continue to monitor the beach water quality testing results and appropriate signage is placed at specific locations when required. For more information please see or call Bowen Island Municipality 604-947-4255.

Non-Muni Water Systems

Bluff Creek Water UsersPaul Grescoe
Bowen Bay HoldingsPeter Dean
Cowan Point Utility Co. Ltd. Bowen Island Properties 604-947-0099
Oper. BRS Water Services 604-947-2838
Fairweather Point Water SystemAlan Morse 604-947-9875
Oper. BRS Water Services 604-947-2838
Honeymoon Creek Water Users Association
Barry Adams 604-947-9907
Hood Point West

Tim Pardee 604-512-5245
Mt. Gardner Water Users Group
Ken Shaw 604-947-2356
Rock Moyne Water Users Association
Ross McLeod 604-947-9599
Sealeigh Park Water Society
Oper. BRS Water Services 604-947-2838

Drinking Water Quality

For information on water quality, please see